Legal
Shipping & Returns
📦 Shipping & Returns
Shipping & Return Policy
Everything you need to know about shipping, returns, refunds, exchanges, and delivery times.
Shipping
Fast & Reliable Delivery
📦
We ship from our USA warehouse within 1–2 business days.
🚚
Delivery time: 7–10 business days
📍
Free shipping on orders $50+ (PawDine qualifies!)
📧
Tracking number sent via email when your order ships
International Shipping
United States Only
Currently, we only ship within the United States.
Returns & Refunds
30-Day Money-Back Guarantee
We're confident your pet will love PawDine. If not, we offer a full refund within 30 days of delivery.
1
Email support@pawdinestation.com with your order number
2
We'll send you a prepaid return label
3
Ship the product back (must be in resalable condition)
4
Refund processed within 5–7 business days after we receive your return
Coverage
What's Covered?
✓ Covered
✓
Product doesn't work as described
✓
Damaged or defective items
✓
Your pet doesn't use it
✓
You're not satisfied for any reason
✗ Not Covered
✗
Change of mind after 30 days
✗
Products damaged by misuse
Exchanges
Need a Different Color?
Email us and we'll arrange a free exchange.
Damaged Products
Damaged or Defective Items
Contact us immediately with photos. We'll send a replacement at no cost or issue a full refund.
